Q. What is the difference between Discount settings and DLsite promotions?
Q. My works are in a DLsite promotion I don't remember entering.
Q. I want to cancel a discount/participation in a promotion.
Q. I want to change the discount rate.
Q. I want to change the price of a work that's discounted/in a promotion.
Q. I want to know the wholesale price of works that are discounted/in a promotion.
Q. I want to know about the standby period for discounts/DLsite promotions.
Q. What is the difference between Discount settings and DLsite promotions?
A. Please refer to this page.
Q. My works are in a DLsite promotion I don't remember entering.
A.
Check to see if the work is set to automatically join promotions via Circle Management→Discount/Promotion Settings→Automatic Promotion Participation settings.
If it is set to automatic participation, changing the setting to "Don't join" will prevent this for the future promotions.
Please be aware that it is not possible to remove a work from a currently active promotion.
Q. I want to remove a discount/promotion from a work.
A.
Before the discount/promotion
- Discount settings:
Press the "Cancel" button under "Circle Management→Apply / Manage Discounts" to cancel. - DLsite promotions:
Change the "Discount settings" field in the participation application form for each promotion to "Don't join".
During the discount/promotion
You cannot remove a work from a currently active discount or promotion.
Q. I want to change the discount rate.
A.
Before the discount/promotion
- Discount settings:
Press the "Cancel" button under "Circle Management→Apply / Manage Discounts" to cancel. You can then set the desired discount rate.
Please note that 60 minutes before the discount is set to start, you will no longer be able to change the rate.
-
DLsite promotions:
Change the "Discount Settings" on the participation application form for each campaign to the desired discount rate.
During the discount/promotion
You cannot change the discount rate for circle discounts or DLsite promotions.
Q. I want to change the price of a work that's discounted/in a promotion.
A. You can't change the price of a work after a discount or promotion has begun.
Q. I want to know the wholesale price of works that are discounted/in a promotion.
A. The wholesale price is calculated based on the discounted retail price.
For information about the applicable wholesale price, see "About Wholesale Prices" at the bottom of the "About Discount applications" page.
Q. I want to know about the standby period for discounts/DLsite promotions.
A. The standby period is a period during which you cannot change the price or discount settings for a work, or remove it from sale.
Discounts:
A work is in standby during discount periods and for 30 days after a discount ends.
DLsite promotions:
There is no standby period after a promotion ends.
However, you cannot set a discount until two days after a promotion ends.
Q. The status of a work on the "Manage Works on Sale" page isn't changing from "Application in process".
A. Until a promotion or discount period begins, the work will have the "Application in process" status.
Once the promotion or discount begins, "In a promotion" will be displayed instead.
If you submitted a work for a DLsite promotion that was ongoing, it will be added to the promotion at some point 10 hours after the application, and the status will change to "In a promotion".